Venue & Event Operations Platform

One system for the whole venue.
Front to back.

Guest experience, payments, safety, housekeeping, facilities, and supply chain. Large-scale venues have always run on a stack of disconnected tools. GoodieRun is the one that replaces them.

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GoodieRun
Apex Arena · Game 4
Attendance
42,817
83% cap.
Revenue
$1.24M
+12%
GoodiePay 15m
$94,203
1,847 txns
Incidents
2
1 critical
Overview
Dashboard
Safety2
Operations
Housekeeping
Supply Chain
Commerce
GoodiePay
Incidents 2 active
Concourse B — MedicalEMS x2Critical
Section 108 — AltercationSecurity x2Active
Section 214 — SpillHousekeepingResponding
Venue zones
A
1.8m
B
2.3m
C
Restock
D
1.4m
E
1.6m
108
Incident
Analytics agent: Section B wait times up 40% — supervisor alerted
Active 2 critical
Concourse B — Medical · EMS x2 on scene2:38 PMCritical
Section 108 — Altercation · Security x22:41 PMActive
Section 214 — Spill · HK dispatched2:44 PMResponding
Resolved today 6
Section 312 — Fan ejection4:02 PMFiled
Rounding overdue 2
Restrooms — Level 2 East43 min overdueAlert sent
Concourse B — General clean18 min overdueAssigned
Suite hallways22 min agoCurrent
Staff 24 deployed
Carmen V. — Restrooms Level 1On roundActive
Tonya M. — Section 214 spillEn routeDispatched
Critical stock 3 items
Hot dogs — Stands A1, A3, B242 remainingPO sent
Bud Light kegs — Concourse A3 remainingPO sent
Nacho trays — Section C88 remainingWatch
Forecast
Nachos projected stockout — Q4 halftimePre-stage now
Event total Live
Total revenue$1,240,812+12%
GoodiePay — last 15 min$94,2031,847 txns
By category
Tickets & entry$624,18050%
Concessions$372,81430%
Suites & VIP$246,81620%
Health
Gateway uptime99.97%Normal
Built For
Any venue. Any scale.

GoodieRun was built to handle the operational complexity of large-scale venues. If thousands of people are on your property at once, this is built for you.

Stadiums & Arenas Cruise Lines Resorts & Hotels Golf Courses Casinos Universities Convention Centers Theme Parks Large Events
Guest Experience

Every guest in the venue
has a direct line to your operation.

Seat-to-seat mobile ordering, venue maps, live event programs, and fan engagement — all through the guest app at goodie.run. No app download required.

  • Mobile ordering from any seat: food, drinks, and merch
  • Real-time wait times and inventory visibility at every stand
  • Event program with live stats, schedules, and lineups
  • Guest incident reporting that routes directly to dispatch
  • Live promotions pushed when inventory needs to move
See guest experience
goodie.run — Guest App
Your section
214
Row 12, Seat 4
Wait time
2.3 min
On target
Quick order
Hot dog combo$14.50In stock
Bud Light 20oz$11.00In stock
Nachos with cheese$9.00Low stock
Live promotion
2-for-1 pretzels through end of Q3
GoodiePay

Payment processing that does not act
harder than it is.

GoodiePay handles payments across the operation — concessions, suites, merchandise, ticketing, online ordering, mobile, and invoice workflows — with lower processing costs, account-context support, and reporting built for reconciliation.

  • Lower-cost processing across transaction types
  • Volume-negotiated rates for high-throughput venues
  • No fund holds — your money moves on your schedule
  • PCI compliant with end-to-end encryption
  • Custom reporting by zone, stand, or event
See GoodiePay
GoodiePay — Live
Processing
Event Total
$1.24M
18,432 txns
Last 15 min
$94,203
1,847 txns
By category
Tickets & entry$624,18050%
Concessions$372,81430%
Suites & VIP$246,81620%
Health
Gateway uptime99.97%Normal
Public Safety & Dispatch

Every incident. One dashboard.
All departments.

Unified incident management connecting security, EMS, housekeeping, and facilities in one real-time dispatch view. No radio static. No calls between desks.

  • Full incident dossier with timeline, units, and reporter
  • Dispatcher-assigned or self-dispatch for security and EMS
  • Guest-reported incidents route directly into the dispatch queue
  • Real-time resource availability — see who is free instantly
  • Full incident history and analytics for compliance and review
See public safety
Dispatch — Apex Arena · Game 4
3 active · 6 resolved today
INC-2024-0041
Medical — Concourse B, Gate 12
2:38 PM · 6 min
Critical
Source
Guest app — goodie.run
Seat B-214-12-4
Nature of call
Unresponsive adult, 60s
AED requested by staff
Units dispatched
EMS Unit 2On scene
EMS Unit 5On scene
K. ReyesEn route
Timeline
2:38
Incident reported via guest app — auto-escalated Critical
2:39
EMS Unit 2 and Unit 5 dispatched — 0:47 response time
2:41
Both units on scene, AED deployed, patient responsive
2:44
Awaiting transport decision — K. Reyes en route for perimeter
Add note...
+ Dispatch
Resolve
INC-042
Altercation — Section 108 · Security x2 responding
Active
INC-043
Spill — Section 214 · Housekeeping dispatched 2:44 PM
Responding
Housekeeping & Facilities

Automated rounding.
Real-time supervisor view.

Housekeeping runs on a continuous rounding schedule with automatic overdue alerts. Facilities manages work orders, preventive maintenance, and asset tracking.

  • Automated rounding with alerts when areas go past cleaning intervals
  • On-demand work orders from staff or guest reports
  • Preventive maintenance scheduling by time or usage
  • Supervisor view of all staff locations and task status live
See housekeeping
Housekeeping Overview
Rounding overdue 2
Restrooms — Level 2 East43 min overdueAlert sent
Concourse B — General clean18 min overdueAssigned
Suite hallways22 min agoCurrent
Staff 24 deployed
Carmen V. — Restrooms Level 1On roundActive
Tonya M. — Section 214 spillEn routeDispatched
Supply Chain

Real-time inventory.
Across every point of sale.

GoodieRun tracks inventory levels across every stand and outlet during live events. When items hit par, automatic reorder triggers fire. Historical data builds pre-event forecasts automatically.

  • Real-time inventory across every point of sale in the venue
  • Automated reorder triggers to eliminate stockouts during events
  • Historical data and analytics for pre-event forecasting
  • Unified vendor management and collaboration
See supply chain
Supply Chain — Live
Critical stock 3 items
Hot dogs — Stands A1, A3, B242 remainingPO sent
Bud Light kegs — Concourse A3 remainingPO sent
Nacho trays — Section C88 remainingWatch
Forecast
Nachos projected stockout — Q4 halftimePre-stage now
What You're Already Paying
Stack cost for large venues.

Select the systems your venue currently runs. See your real monthly stack cost.

Your estimated monthly software cost
Software subscriptions$2,196
Current stack total
$2,196/mo
GoodieRun replaces this with
Contact for pricing
One platform. All modules. GoodiePay included.

Ready to run the whole venue
from one system?

Contact us to schedule a demo.

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